Consultative Selling Program for Non-Sales Professionals
The sales department isn’t the whole company, but the whole company better be the sales department.
Develop a more consultative and client-oriented team culture.
Establish consistent influencing and client relationship management approaches and the application of best practices for the entire organization.
Build a greater sense of team and develop a better understanding and appreciation of similarities and differences among team members and ways to improve team effectiveness.
Prepare participants to more confidently position themselves as advisors to their clients.
Create workshop follow-up tools and plans to reinforce the learning and support participants in applying their new skills.
Provide practical knowledge and skills that can be immediately applied to improve individual and team performance.
WORKSHOP AGENDA SAMPLE
Non-Sales Selling Principles
Inter-Personal Influencing Skills
Problem Discovery & Definition
Developing & Recommending Solutions
Gaining Commitment & Follow-Through
Cultivating Consultative Relationships
Business Consulting Principles
Catalytics Four Corner Consulting Framework
Power Tools of Consulting
Personal Development Planning
Post-Workshop Action Plan